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Privacy Policy

Privacy Policy

Last modified: March 1, 2022

 

Bliss Unlimited, LLC, doing business as “Cosmic Bliss,” (“Bliss,” also referred to herein as “we,” “us,” or “our”) respects your privacy. This privacy policy (the “Privacy Policy”) explains how Bliss collects, uses and shares information about you through our website www.cosmicbliss.com and any other website that links to this policy, mobile application(s) (“app(s)”) and other websites and services you use to interact with us, but unless specified in the commercial sale agreement, excluding any commercial sale agreements (together, the “Sites”) and our electronic communications, including email messages, and our business operations (all of the foregoing collectively, together with all associated services, the “Services”).  

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES. 

 

1. INFORMATION WE COLLECT

 

We collect information in multiple ways, including (a) information you provide directly to us; (b) information that is automatically collected from you when you navigate our Sites and use our Services, such as from your browser or device; (c) information from third parties, and (d) information we collect from social media and other content platforms. We may combine all of the information we collect about you from these various sources.  

 

2. Information you provide to us

 

You may provide information directly to us, in various ways. For example: 

Sign up and profile information. When you sign up for our email list, to request information about a product, and/or place an order through Bliss, you provide us with information, which may include your name, email address, physical address, company name, and phone number.  

Feedback and information in your communications. We may collect information when you give feedback, make requests, submit questions to us or otherwise contact us via the Services, by email, chat or phone, or on social media channels. We may also record comments and opinions you express when responding to surveys, entering a sweepstakes or taking part in promotions we run. 

 

3. Information we collect through automated means

 

Device and usage information. We also collect certain information that is automatically generated by the computer, browser or device (including mobile devices or tablets) that you use to access or navigate our Services. As further described below, we may collect, combine and analyze information such as: (i) IP address, unique device identifiers including mobile ad IDs, IMEI and TCP/IP address, and other information about your computer or device(s), browser types, browser language, operating system and/or mobile device carrier information; (ii) location information (with your permission) and (iii) information related to the ways in which you interact with the Services, such as: referring and exit web pages and URLs, platform type, the number of clicks, domain names, landing pages and interactions with our app, pages and content viewed and the order of those pages, statistical information about your visit to the Services, the frequency of your visit to the Services, error logs, and other similar information. As further described below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information. 

Cookies and other tracking technologies. We also collect data about your visit(s) and use of the Services through the use of Internet server logs and online tracking technologies, like cookies and/or tracking pixels. A web server log is a file where website activity is stored. A “cookie” is a standard software feature that is placed on your computer or other Internet-connected device when you visit a website and assigns you a unique, random number. The cookie identifies the computer or device that you use to visit a Site and enables us (or our service providers) to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Sites you have visited; (iv) enhance your user experience by delivering content and advertisements specific to your inferred interests; (v) perform searches and analytics; and (vi) assist with security administration functions. We may use local shared objects (including flash cookies) to store your preferences, e.g., for volume control or to personalize content, ads, or video features. (Flash cookies are somewhat different from other cookies because of the amount and type of data and how the data is stored.)  

We also may use tracking pixels (sometimes referred to as web beacons or clear GIFs), which are tiny electronic tags embedded in websites, online ads, and/or email, and that are designed to access cookies and provide usage information like ad impressions or clicks, and measure popularity of the Services and associated advertising. We also may include web beacons in email messages and other electronic communications to determine whether the message has been opened and for other analytics, personalization and advertising. As we adopt additional technologies, we may also gather additional information through other methods. 

You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). To manage Flash cookies, please click here . Please note that by blocking any or all cookies, you may not have access to certain features or offerings on our Services.           

We describe in Section 5, titled “PERSONALIZED ADVERTISING AND YOUR OPT-OUT CHOICES,” how we may use cookies and similar technologies for interest-based advertising, and how to opt-out of that type of advertising. 

Mobile SDK Technologies. We may sometimes use or partner with service providers that use mobile SDKs (or similar technologies) to collect information, such as mobile identifiers (e.g., IDFAs and Android Advertising IDs), and information connected to how mobile devices interact with our Services. A mobile SDK is the mobile app version of a cookie (see the above description of “cookies). The SDK is a bit of computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services to be implemented. We may use this technology to collect information about how you interact with our Services.  

 

4. Information from third parties

 

We may collect information about you from other sources, including business partners, marketers, researchers, data compilers and resellers, websites, and government agencies (such as the U.S. Postal Service). We may communicate with you on platforms operated by third parties and collect feedback, or collect information that you have posted on public websites. We may combine the information we collect from third parties with information that we collect from you or through your use of the Services, and likewise we may combine any information that we collect from you with other such information.  

 

5. Information we collect from social media and other content platforms

 

If you access the Services through a third-party connection (e.g., through a social network), then you may allow us to have access to and store certain information from your profile on that third-party service and about your interaction with those providers as relates to use of the Services. This may include your name, gender, profile picture or other information stored with such service, depending on your settings on such service. If you do not wish to have this information shared, do not use a third-party connection to access the Services. For a description on how third parties such as social networking sites handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings. 

When you “like” or “follow” us on Facebook, Instagram, Twitter or other social media sites, we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We may also collect your information if you sign up for one of our promotions or submit information to us through social media sites. 

 

6. HOW WE USE YOUR INFORMATION

 

We may use your information for various purposes, depending on the type of information we have collected from and about you and the specific Services you use, such as: 

  

  • To provide you with the Services, including to process transactions; 

  • To communicate with you, including to communicate with you about your orders, our company, and related news or notifications; 

  • To respond to your questions or inquiries, including to provide support and troubleshooting assistance; 

  • To manage and remember your preferences and customize the Services; 

  • To analyze and improve the Services or any other products and service we provide; 

  • To administer surveys, promotions, sweepstakes and contests; 

  • To verify your identity; 

  • To process your payments (as explained above, such payments will be processed by our third-party payment processor, not by us); 

  • To advertise and market our Services to you, including on our Sites, third-party websites, social media platforms, and via email, SMS message and direct mail (subject to any opt-out preferences you have communicated to us); 

  • To help us better understand your interests and needs to improve the Services; 

  • To engage in analysis, research and reports regarding the use of our Services; 

  • To test and create new products, features and services; 

  • To understand and resolve any technical and security issues reported on our Sites; 

  • To comply with the law and protect the safety, rights, property or security of Bliss, our users, employees, third parties, members of the public and/or our Services; 

  • To prevent fraud and enforce our legal terms; and 

  • For any other purpose with your consent. 

Please note that we may combine information that we collect from you and about you (including automatically generated information) with information that we obtain about you from third parties, and use such combined information in accordance with this Privacy Policy. 

Aggregate/De-identified/Anonymous data. We may aggregate, de-identify and/or anonymize any information collected through the Services so that such information is no longer linked to your personally identifiable information (such as your name, address, phone number or email address). We may use aggregated and anonymized information for any purpose, including for research and marketing purposes, and we may also share such data with any third parties, including advertisers, promotional partners, and others. 

 

7. HOW WE SHARE AND DISCLOSE YOUR INFORMATION

 

We may disclose and/or share your information under the following circumstances: 

Service Providers and Vendors. We disclose your information to third parties who perform services on our behalf, including billing and collection, marketing and advertising, market research, data storage, data analysis and processing (including processing credit card payments), customer support, shipping and fulfillment, security and tech and operational support, web hosting, email services and legal services.  

Legal Compliance and Protection of Bliss and Others. We may disclose your information if required to do so by law or on a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons: (i) to comply with legal process; (ii) to enforce this Privacy Policy or other contracts with you, including investigations of potential violations thereof; (iii) to respond to claims that any content on our Sites violates the rights of a third party; (iv) to respond to your requests for customer service; and/or (v) to protect the rights, property, or personal safety of Bliss, our agents and associates, and the public. This includes exchanging information with other companies and organizations for fraud prevention, spam/malware prevention, and other similar purposes.  

Business Transfers. We may disclose your information in the event that we undergo organizational restructuring (e.g., establish a subsidiary or merge with another entity), or an acquisition by another entity. In such transactions (including in contemplation of such transactions, e.g., due diligence) your information may be disclosed. If any of our assets are sold or transferred to a third party, your information would likely be one of the transferred business assets. 

Affiliated or Associated Companies. We may sell or share information we collect with our affiliated or associated entities. 

Advertising, Marketing and Promotions Providers. We share personal information with third parties in connection with co-marketing activities, the development of customized and targeted marketing campaigns, to launch promotions and for other similar advertising efforts. 

Consent. Without limiting the other ways we may use or disclose your information, we also may disclose your information to any third parties based on your consent to do so. 

 

8. ONLINE ANALYTICS

 

We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyze the information discussed above, and to engage in auditing, research, or reporting. The information (including your IP address) collected by various analytics technologies described above will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third-party website from which you arrive to our Services, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. To learn more about Google’s privacy practices, please review the Google Privacy Policy ; to prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here .  

If you receive email from us, we may use certain tags or pixels to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns. 

 

9. PERSONALIZED ADVERTISING AND YOUR OPT-OUT CHOICES

 

Personalized or “Interest-Based” Advertising. We may allow third parties, such as ad exchanges, web analytics vendors and data analytics vendors to integrate with the Services to deliver relevant content and ads on the Services, and on other websites you visit and other applications and devices you use. When these ads are based on your activities across various websites or apps, over time, or tied to other information about you, this is sometimes known as “personalized” or “interest-based” advertising.  

These third parties (or we) may use cookies, web beacons, pixel tags and similar technologies to collect information about your interactions on our Services and elsewhere on the internet or in apps (e.g., search and click stream information, browser and device type, time and date, cookie and session ID, and the identity or type of ads clicked or scrolled over). They (or we) may use this information to display ads for Bliss when you use our Services or other websites or applications. These third parties may tie the data collected with information such as your name, email address, mailing address, and other demographic and behavioral information about you; we or they may create a “hash” of personal information (for privacy purposes), which may be associated with cookies or device identifiers.  

We may also engage in “cross-device” advertising. Cross-device advertising is when these third parties (or we) tie the device identifier or IP address (or other information) associated with your current device to device identifiers associated with other devices that you may use (e.g., your computer, tablet and phone) in order to measure and target advertisements tailored to your interest across devices, and to try to identify you across multiple browsers or devices.  

Opting Out of Personalized Advertising. If you are interested in more information about personalized or “interest-based” advertising and how you can generally control cookies and other tracking devices from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s (NAI’s) Consumer Opt-Out link  or the Digital Advertising Alliance’s (DAA’s) Consumer Opt-Out link  to opt out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ad Settings page.  We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. 

Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements -- for example, ads based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browser (like some Safari browsers) is configured to reject “opt out” cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective.  

 

10. ADDITIONAL MARKETING CHOICES YOU HAVE

 

You have certain choices about how we use your information. You can opt-out of or unsubscribe from our promotional emails by clicking the “unsubscribe” link they contain: please note if you do so, that we may continue to send you emails relating to administrative and transactional interactions with us, such as emails about maintenance updates, or content and services that you have specifically requested.  

You may also unsubscribe from receiving certain text (SMS) or multimedia (MMS) messages by replying “STOP” to the number sending the message. When we engage in SMS communications with you, separate terms we present to you may apply or supplement these terms.  

 

11. DO-NOT-TRACK DISCLOSURE

 

Bliss is committed to providing you with meaningful choices about the information collected on our Services for third-party purposes. That is why we have provided links (above) to the NAI "Consumer Opt-Out" link, the DAA “Consumer Opt-Out” link, and a Google opt-out link. However, Bliss does not recognize or respond to browser-initiated Do-Not-Track signals, as the Internet industry is currently still working on Do-Not-Track standards, implementations, and solutions. More information on Do-Not-Track signals is available here: https://allaboutdnt.com/. 

 

12. HOW WE PROTECT YOUR INFORMATION

 

We take measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet, and no means of electronic or physical storage, is absolutely secure. By using our Services, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services and that any such transmission is at your own risk. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. Bliss is not responsible for the unauthorized use of your information nor for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized password activity. 

 

13. DATA RETENTION

 

We will hold your information for as long as necessary to fulfill the purposes set forth in this Privacy Policy or as long as we are legally required or permitted to do so. Information may persist in copies made for backup and business continuity purposes for additional time. 

 

14. LINKS TO EXTERNAL SITES AND SERVICES

 

Our Services may include links to third-party websites, applications and services. We do not control those sites or services and are not responsible for the content or practices of those sites or services. If you choose to use these sites or services, any information you provide to that site or service will be governed by the privacy policy of the operator of the site you are visiting or the services you are using. We encourage you to review the privacy and security policies of these third parties. 

 

15. NOTE TO PARENTS AND CHILDREN

 

The Service is not intended for minors and children under the age of 13, and we do not knowingly collect any personal information (as that term is defined in the Children’s Online Privacy Protection Act (COPPA)) from such minors and children. If we discover that an individual under 13 has provided us with personal information, we will delete the personal information to the extent required by COPPA. 

If you are 13 or older, but have not reached your jurisdiction’s age of majority (such that you are able to enter a contract), you should only use the Services with permission from your parent(s) or guardian(s). 

 

16. SUPPLEMENTAL NOTICES

 

International Users: Bliss is based in the United States, and its Services are currently offered to and intended for residents of the United States. By using the Services, you acknowledge that you understand and agree that the information we and our service providers collect will be stored in the United States, which may not offer a level of protection equivalent to that required in other jurisdictions. 

Your California Privacy Rights: Certain California residents that have an established business relationship with us have the right to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for such third party’s direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties under California’s “Shine the Light” law (Civ. Code § 1798.83). If you are a California resident and would like to make such a request, please submit your request in writing to us by emailing privacy@cosmicbliss.com

Nevada Residents: Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons. We do not engage in such activity; however, if you are a Nevada resident who has purchased services from us, you may submit a request to opt out of any potential future sales under Nevada law by emailing privacy@cosmicbliss.com with the subject line “Nevada Sale Opt-Out.” Please note we may take reasonable steps to verify your identity and the authenticity of the request. 

 

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time for improved clarity, to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology, so you should review the Privacy Policy periodically. We will make the revised Privacy Policy accessible through use of the Services and we will indicate the date of the most recent update. If we make a material change to the Privacy Policy, you will be provided notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy. 

 

18. HOW TO CONTACT US

If you have any requests, questions, comments, or concerns regarding our Privacy Policy or privacy practices, please contact us as at privacy@cosmicbliss.com.